State Farm® Insurance Agent Josh Brown

"I lost 20k. Please use different agent. This is worst State Farm agency."

"I’m glad more people are recording state farm with their shady behavior. I dealt with this office personally. I’ve recorded four phone calls from them. I’m glad with YouTube and friends statefarm is showing their issues and colors. My personally example was being told by someone you don’t owe anything this month. I had the money to pay and they said the system doesn’t show anything and the one saying don’t worry explaining it won’t happen. Then I get a form saying I owe double what I pay. Because I was late cause I never paid last month. When I called they kept saying it was the systems fault. But for my job when I send a faulty transmission. I can’t say “ the system was acting up” I take the accountability and put it to the side so I could work on said “ system” this happened twice to me and then once to my spouse. I’m glad my father got me with All state. They come over and even with the shingles of my house they came over and handled it the same day. I was worried cause I saw three statefarm videos where they did not want to be recorded and ran away when the cameras were filming. @frantzthekid is one that blew up! Thanks to his video I now make sure to record everything. Especially when one employee from this office said “ oh you’re recording?” Yes doesn’t everyone record their calls to corporate? Don’t they say they also record us? This modern age where everyone has power. Lastly I worked one month for an insurance company and I can’t believe how many people truly are greedy and will purposely ruin others this is prime America I’m talking about."

"Christina helped me switch providers to State Farm for both Home and Auto. She went over everything with me thoroughly and was knowledgeable and made sure I had the appropriate coverage levels without pushing anything not needed. I found the experience to be very helpful and informative. I highly recommend to anyone looking switch (and save money!)"

"Great customer service..and big savings for car and home insurance."

"Extremely professional team, very proactive and responsive, think for the customer and with the customer. Very pleased."

"When I first received the call from State Farm, it felt very much like one I'd give 15-20 seconds to. It wasn't automated, though, and so I thought a real person deserved to at least pitch me. I was sure that the savings would be less than $20--car insurance is like Orbitz, right? one company can't go way lower than the other with the same coverage and same driver, right?--but I was told it could be more than 50%. That was hard to believe, but I scheduled a call. Zack was great setting me up with huge savings on renters and auto"

"Christina was awesome to help get me covered for life insurance. She asked questions to give me a policy suited for my needs and didn’t just give me anything to get a sale. She spent time to hold my hand until it was done. Highly recommend."

"I have the pleasure to work with Zach to switch over our auto and home insurance. He is patient in explaining various of insurance terms and very transparent regarding what drives the insurance cost up and what is included in the coverage. We are able to save an appropriatable amount of premium for home insurance and happy to recommend their service"

"Christina and Emily were great! They were.able to help get a quote and bind my homeowners policy with very short notice. We're really happy wi5h their service!"

"Christiana what’s outstanding and very helpful was able to break it down to a t. I highly recommend using her"

"Christina is excellent at her job, and is on top of everything! Very professional, patient, and extremely helpful with every question I had. It’s a pleasure to have someone as knowledgeable and kind as she is. Thank you again!"

"Josh and his team are very honest and direct about the entire process. When the office with a billing question - Ewa resolved my issue within several minutes, all while being very informative, friendly and helpful!

Happy to be a customer."

"Great customer service, always making sure everything goes smoothly."

"Emily was very professional and answered all the questions I had. I felt confident after speaking with her in leaving my coverage the same."

"Michelle is incredible. I'm not a customer of their office, but had some complex questions she went above and beyond to find answers for me. Picked up my call every time and was a pleasure to work with. Thanks."

"I am so relived to have Christina Soto on FB. She works here and helped when my insurance office couldn't. I received a notice from the sec of state because they said I didn't have insurance and suspended my plates. I called my insurance 5 times and no one helped me. I sent Christina a message and she .messaged me back right away even though I don't know her. She explained to me what I needed to do and called me to give r me a quote. They are more expensive than what I can afford but I can see why because when you pay for cheap companies you get cheap service. If you can afford them they are worth every penny."

"Josh Brown genuinely cares for his customers and works hard to exceed expectations!"

"I went online seeking to replace my current auto insurance company that didn't offer the convenience for paying online, didn't have a mobile app and was charging for payments to be processed, besides not being a reputable agency. Christina Soto was the FIRST to respond out of the many inquires and I couldn't be happier. Her vibrant, professionalism, energy, enthusiasm and HONESTY approach provided me with the comforts of being in the care of STATE FARM. Josh Brown please acknowledge you have an AWESOME team of agents you could be very proud of!"

"Very please gm with the services. She went above and beyond. Very grateful. Thank you so much."

"Christina (in Josh's team) has been a tremendous support every time I needed her."

"Josh Brown and his team really truly went above and beyond to help me deal with an unusual insurance situation. Michelle at the front desk stayed with me on a call for more than 30 minutes as we went through every possible method of resolving the situation [which was in no way caused by the Josh Brown State Farm team] was a pleasure to speak with an so so kind in every single interaction.

I ended up working with Austin who is incredibly capable and thoughtful in his work. Whenever I would call or email I would have a response to what I needed almost immediately (SO unexpected in the world of auto insurance). Austin handled my unusual situation with ease and helped me through it with care.

I really truly could not recommend Josh Brown and his entire team / office enough. Thank you!"

"Janet was the kindest most attentive insurance agent I have ever worked with! Thank you"

"Christina was very helpful and helped me find the best policy at the best cost."

"I had a unique situation come up in regard to my insurance coverage and the secretary of state’s office. It required me to go through my agent’s office to get everything panned out. I worked with both Janet and Christina to resolve the issue. They were both a pleasure to work with - very personal while also professional, proficient and responsive to my needs."

"I called the office today and Christina Soto was so helpful. She went above and beyond in answering my questions and was so patient. Christina was able to bundle my car and home insurance policies together to give us a great discount! I am so happy we switched to Josh Brown State Farm."